Your privacy matters to us. This page explains what personal data okebet ph collects from Filipino players, how it is used, and the rights you have over your own information.
Last updated: June 2025. This policy applies to all players registered on the okebet ph platform.
This Privacy Policy describes how OkeBet PH collects, uses, stores, and protects the personal information of players who register and use the platform. By creating an account on okebet ph, you acknowledge that you have read and understood this policy and agree to the practices described herein. This policy applies to all personal data collected through the platform's website, mobile browser experience, and any related communications. We are committed to handling your data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, you may reach our support team using the contact details provided at the end of this page.
When you register an account on the platform, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may request a copy of a valid government-issued ID and a selfie or proof of address to confirm your identity and age. When you make deposits or request withdrawals, we collect transaction-related information such as payment method details, transaction amounts, and timestamps. We also automatically collect technical data when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players.
The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals, and verify your identity in compliance with regulatory requirements. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to platform policies. Technical and behavioural data is used to monitor platform performance, detect fraud, and ensure that the gaming environment remains fair and secure for all players. Where you have given your consent, we may use your contact information to send you relevant promotional communications about platform features, new games, or special offers. You may withdraw your consent to marketing communications at any time by contacting our support team or using the opt-out option provided in any such communication.
OkeBet PH does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or in response to a valid legal request. If the platform undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any such change in advance. We take reasonable steps to ensure that any third party with whom we share your data maintains appropriate security standards.
Your personal data is stored on secure servers with access restricted to authorised personnel only. We use industry-standard encryption protocols to protect data transmitted between your device and the platform, reducing the risk of interception or unauthorised access. Account passwords are stored in hashed form and are never accessible in plain text by platform staff. We conduct regular security reviews and apply updates to our systems to address emerging threats and vulnerabilities. Despite these measures, no online platform can guarantee absolute security, and players are encouraged to use strong, unique passwords and to keep their login credentials confidential at all times.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and identity verification documents may be retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting obligations. If you request the deletion of your account, we will remove or anonymise your personal data where we are not legally required to retain it. Certain data may be retained in anonymised or aggregated form for analytical purposes even after your account has been closed. You may contact our support team to request information about the specific retention periods that apply to your data.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to access the personal data we hold about you, the right to request corrections to inaccurate data, and the right to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your personal data for direct marketing purposes and to withdraw any consent you have previously given. To exercise any of these rights, please contact our support team using the email address provided below, and we will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account.
The okebet ph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand player behaviour and improve the platform experience, while preference cookies store settings such as your language or display preferences. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the platform. By continuing to use the platform, you consent to the use of cookies as described in this policy.
If you have any questions, concerns, or complaints about how your personal data is handled by OkeBet PH, you may contact our data protection team by email at [email protected]. We take all privacy-related concerns seriously and will investigate and respond to your query as promptly as possible. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage players to raise concerns directly with us first so that we have the opportunity to resolve the matter before escalation. This Privacy Policy may be updated from time to time, and any changes will be published on this page with an updated effective date.
Quick answers to the most common data privacy questions we receive from players across the Philippines.
Our support team is ready to help Filipino players with any privacy-related concerns. You can also visit our FAQ page for quick answers, or create an account to get started on okebet ph today.